Shipping
Shipping policy
All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Free Shipping Domestic |
5 to 15 business days |
$0 |
Local delivery
No local delivery.
In-store pickup
No in store pickup.
International Shipping
We offer international shipping to most countries.
If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Free Shipping on Orders 50$ or more. |
7 to 20 business days |
$0 |
|
Option 2 |
X to X business days |
$X |
|
Option 3 |
X to X business days |
$X |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Puppy's Aesthetics is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at puppysaesthetics2022@gmail.com with your name and order number, and we will look into it for you.
Include a link for customers to track their order if available.
Shipping to P.O. boxes
Do not ship to PO Boxes.
Refunds, returns, and exchanges
We do not accept returns and exchanges at this time. But we DO give out refunds with no issues.
In the event that your order arrives damaged in any way, please email us as soon as possible at puppysaesthetics2022@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at puppysaesthetics2022@gmail.com.