Shipping
We’re excited to offer FREE SHIPPING on all orders, no minimum required! Just shop your favorites and enjoy no extra shipping fees at checkout.
🛍️ Exceptions to Free Shipping
A few special brands through Collective have their own shipping rates and policies. If your order includes any of these brands, their shipping fees will apply and be shown during checkout. Unfortunately, we can’t adjust or control these fees.
🇺🇸 Domestic Shipping
Most orders ship free and arrive within 5 to 15 business days after processing (which takes 2–3 business days).
🌍 International Shipping
We ship worldwide! Most international orders also qualify for free shipping except for select Collective brand items that carry separate shipping charges.
International delivery times vary by location and courier but typically take 7 to 20 business days.
🔍 Order Tracking
Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
If your package doesn’t arrive within 3 days after receiving your shipping email, please contact us at puppysaesthetics2022@gmail.com with your order number — we’re happy to assist!
[Insert tracking link here if available]
📫 Shipping to P.O. Boxes
We do not ship to P.O. boxes at this time.
💸 Refunds & Returns
Because many items are made just for you, we don’t accept returns or exchanges.
We do offer refunds for damaged or defective products — just email photos and your order details to puppysaesthetics2022@gmail.com so we can help!
Got questions? Reach out anytime at puppysaesthetics2022@gmail.com — we’re here for you! 🐾✨