Shipping

We’re excited to offer FREE SHIPPING on most orders, no minimum required! Just shop your favorites and enjoy no extra shipping fees at checkout.

🛍️ Exceptions to Free Shipping

A few special brands through Collective have their own shipping rates and policies. If your order includes any of these brands, their shipping fees will apply and be shown during checkout. Unfortunately, we can’t adjust or control these fees.

🇺🇸 Domestic Shipping

Most orders ship free and arrive within 5 to 15 business days after processing (which takes 2–3 business days).

🌍 International Shipping

We ship worldwide! Most international orders also qualify for free shipping except for select Collective brand items that carry separate shipping charges.

International delivery times vary by location and courier but typically take 7 to 20 business days.

Once a package is marked as delivered by the carrier, Puppy’s Aesthetics is not responsible for lost or stolen packages. Customers are encouraged to monitor tracking updates closely and make arrangements for secure delivery. For additional security, we can provide signature confirmation or ship to a pickup location upon request.

If you have any questions or concerns about our shipping policy, please contact us — we’re always happy to help.

🔍 Order Tracking

Once your order ships, you’ll receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

If your package doesn’t arrive within 3 days after receiving your shipping email, please contact us at puppysaesthetics2022@gmail.com with your order number — we’re happy to assist!

📫 Shipping to P.O. Boxes

We do not ship to P.O. boxes at this time.

💸 Refunds & Returns

Because many items are made just for you, we don’t accept returns or exchanges.

We do offer refunds for damaged or defective products — just email photos and your order details to puppysaesthetics2022@gmail.com so we can help!

Got questions? Reach out anytime at puppysaesthetics2022@gmail.com — we’re here for you! 🐾✨